Recently, Hypertherm has received an increased number of reports of counterfeit coolant. Utilization of the required coolant in Hypertherm plasma cutting system is essential in ensuring both the proper operation of the system as wellas achieving the advertised life of the components. Use of any coolant that does not meet Hypertherm’s required specifications may result in poor consumable life, overheating of the torch, and damage to components such as pumps and hoses. Using genuine coolant ensures the proper composition of the mixture. Hypertherm is unable to certify the compatibility of any coolant composition that isn’t made by Hypertherm and sold to a Hypertherm authorized distributor. Though the dangers of long-term use of counterfeit coolant are unknown, recent reports show significant damage to copper components withthe build-up of a pink “goo” caking the parts (shown below). Other fake coolants may contain anything from water with pink dye to unknown harmful chemicals. Counterfeit products look nearly identical to the Hypertherm brand coolant to the everyday customer.
Many of the counterfeit coolant products are easy to identify. Other recently discovered counterfeit products, however, look nearly identical to the Hypertherm brand coolant to the everyday customer. The best way to ensure receiving only genuine Hypertherm coolant is to only buy from an authorized Hypertherm distributor. Online suppliers and sellers with prices that seem too good to be true should be avoided. To assist in identifying potential counterfeit Hypertherm coolant, we’ve provided an example of a recent evaluation of a bottle of counterfeit coolant and a guide of what to look for. Recent reports show significant damage to copper components with the build-up of a pink “goo” caking the parts.
Coolant label evaluation
While the color of the labels in the example shown below look different, this could be primarily due to lighting conditions when the images were taken.
How to identify counterfeit coolant Examine the Hypertherm logo closely and look for misspellings, such as those shown below.
In the coming weeks you will notice the addition of a timestamp to all heavy industrial consumable labels. This change will affect both the circular label (pictured below) and the electrode label. This addition was made to enable Hypertherm operations teams to more precisely track any non-conformances through our value stream.
The Royal Swedish Academy of Sciences has decided to award the Nobel Prize in Chemistry 2019 to JOHN B. GOODENOUGH
Born 1922 in Jena, Germany. Ph.D. 1952 from the University of Chicago, USA. Virginia H. Cockrell Chair in Engineering at The University of Texas at Austin, USA. Ph.D. 2005 from Osaka University, Japan. Honorary Fellow at Asahi Kasei Corporation, Tokyo, Japan and Professor at Meijo University, Nagoya, Japan.
M. STANLEY WHITTINGHAM Born 1941 in the UK. Ph.D. 1968 from Oxford University, UK. Distinguished Professor at Binghamton University, State University of New York, USA.
AKIRA YOSHINO Born 1948 in Suita, Japan.
“for the development of lithium-ion batteries” They created a rechargeable world The Nobel Prize in Chemistry 2019 rewards the development of the lithium-ion battery. This light- weight, rechargeable and powerful battery is now used in everything from mobile phones to laptops and electric vehicles. It can also store significant amounts of energy from solar and wind power, making possible a fossil fuel-free society. The Official Press Release
Lately the technology in our industry seems to be changing over night. This is definitely something we like to bring up with our clients. Contact us to see how our CNC Cutting Edge Plasma has been designed to flow with the industries changes and upgrades. Subject: HPR130XD obsolescence scheduled for end of 2019 This is a reminder notification that we plan to stop taking orders for the HPR130XD as of October 31, 2019 and will no longer produce or ship HPR130XDs after December 20, 2019. We have seen an enthusiastic response to the XPR170 among our partners and end users it continues to do very well in the market. We provided initial notification of our plans to stop taking orders for the HPR130XD cutting system last October at the launch of the new XPR170 and announced the October order deadline and end of the year obsolescence in a notification this past April. This is a short reminder notification of that decision. As with all our products we will continue to support the HPR130XD with service, consumables and replacement parts for a minimum of 7 years after obsolescence. In the HPR family, the HPR400XD and HPR800XD will continue to be available for sale.
A small note from Hypertherm regarding the XPR Nozzle Cap.
Subject: XPR Nozzle Cap Material Change In the coming weeks you will notice visual changes to the outer material of the 420365 XPR nozzle retaining cap. Due to feedback received from the field where cap failure was observed under extreme applications, Hypertherm engineering has been evaluating an alternative insulating material that meets specifications. This new material has been found to better handle extreme conditions with no loss in performance in comparison to the current material. The picture below illustrates the difference in appearance between the current cap material and the new material.
According to the International Chamber of Commerce (ICC), the value of global counterfeit goods is expected to exceed USD 1.7 trillion in 2015. And if you are thinking this is only a problem in the consumer marketplace, think again.
Counterfeiters are also targeting highly engineered, high-value industrial products, and our industry has not been immune to this growing threat. Plasma cutting consumables — nozzles, electrodes, swirl rings, etc. — are now being seen in all regions. Be alert, be smart, and don’t let counterfeit consumables compromise your work, or your safety.
Five reasons you should always buy genuine products through authorized distributors and avoid counterfeit products:
Quality Counterfeit suppliers have one thought in mind: a quick profit. They use the lowest cost materials and the cheapest, fastest production techniques; no stringent manufacturing processes, no quality control. Their products are inferior, inconsistent, and unreliable.
Performance Plasma torches are precision devices requiring precision consumables. Any deviation from specified tolerances will impact overall performance. Result: poor or inconsistent cuts, reduced cutting speed, and significantly shorter consumable life. Or even a ruined or damaged torch.
Safety The low quality metals used in counterfeit manufacturing may not be able to withstand the thermal demands of plasma cutting, putting equipment and, more importantly, operators at risk.
Aftersales support If unknown parts have been used in a damaged torch or plasma system, it will make troubleshooting difficult, if not impossible. The use of unauthorized parts may also affect your warranty coverage.
Overall operating costs Those “low cost” counterfeit consumables can be a lot more expensive than they look. For starters, they do not last as long as genuine parts — often only a fraction of the cutting life. Poor quality cuts may require costly rework, and valuable equipment could be irreparably damaged. There’s also downtime to consider, not to mention the risk to your business or your brand.
The only real bargain is real value
Counterfeits are usually very close copies of the genuine product, so it is easy enough to be misled, and think you are getting a good bargain. But this is one bargain that can be a major liability to your business.
The answer, of course, is to be alert for counterfeit scams, and to mistrust any consumable offer that sounds too good to be true. Be sure. Only purchase genuine Hypertherm consumables and only through an authorized distributor.
It’s not always easy to spot a counterfeit. Packaging is relatively easy to copy. Quality and performance are not.
How to make sure you are getting original consumables
To avoid being scammed by counterfeit consumables, here are a few things to watch out for:
A claim of “genuine” consumables from an unauthorized distributor, an unknown agent, or off the internet
Suspiciously low pricing for “genuine” consumables or software, or any offer that sounds too good to be true
Discrepancies in the physical appearance of the label, packaging, or product, compared to that of the original consumable
Poor or inconsistent consumable performance when compared to a genuine product — only 50% of usual service life, for example, or any abnormal signs of burning, metal deformation, etc.
Plasma technical tip: How to properly maintain the O-rings in your plasma torch: Due to their small size, low cost, and straightforward design, the vital function of an O-ring is frequently overlooked and regular maintenance checks are often ignored, but operators can avoid serious downtime by getting into the daily habit of properly maintaining the O-rings on their consumables and in the plasma torch.
Plasma technical tip: How to properly maintain the O-rings in your plasma torch
Due to their small size, low cost, and straightforward design, the vital function of an O-ring is frequently overlooked and regular maintenance checks are often ignored, but operators can avoid serious downtime by getting into the daily habit of properly maintaining the O-rings on their consumables and in the plasma torch.
Two key factors are critical, the silicone application and O-ring condition. Damaged, worn, dirty, dry, or over-lubricated O-rings can cause unwanted disruptions to production. Here are some common signs of O-ring trouble.
• The torch assembly is tight fitting and does not glide together easily • Gas blockage or inconsistent gas flow • Coolant is leaking from the torch • Cut quality is prematurely diminished • Your consumable life is shorter than normal
O-rings need to be replaced anytime there is visible wear or damage. If an O-ring is cracked, then it needs to be replaced. This applies not only to HyPerformance systems, but to air and conventional plasma systems as well. Check to make sure the O-rings on your consumable parts are securely situated and have not rolled out of place. If you have a HyPerformance system or conventional plasma (with the exception of the original torch found on our older MAX200 systems) you also need to inspect, and if necessary replace, the O-rings found on the bullet plugs inside the torch. We recommend routine visual inspections to determine replacement frequency.
When re-installing or replacing the O-rings, you may find it helpful to use a silicone lubricant. Put a small amount on your index finger and then rub it together with your thumb, as shown in the photos on the opposite page. Now apply the thin film to all the torch and consumable O-rings. You only want to give the O-ring a “wet” look. If you can see a physical build-up of silicone left behind, you have applied too much. Silicone can clog or plug ports and for that reason you need to be especially careful with its application around the swirl-ring so that the gas flow will work properly.
Hypertherm does offer silicone lubricant, part number 027055, through its network of authorized distributors. At around $7 a tube, the lubricant is affordable and should last for months. In addition, a tube is included in our preventative maintenance, torch rebuild, and starter kits. Hypertherm’s silicone is specifically formulated to condition and maintain consumable O-rings. Hypertherm does not recommend the use of substitutes, like petroleum based lubricants, as they can lead to burning or spark fires within the torch.
Questions about this tip? Contact Plasma Systems Inc.
Our Technical Service Team sometimes gets calls from HyPerformance Plasma owners having trouble with their torch. In the vast majority of cases the problems are traced back to the way the consumables were installed. Though building a consumable stack up is easy to do, it is critical that you fit the swirl ring and nozzle together before inserting these two parts into the torch. This step is critical as it helps to correctly align the consumables. The proper installation method then is this:
1. Insert the electrode into the torch.
2. Fit the nozzle and swirl ring together, then insert this new combined subassembly onto the electrode.
3. Add the nozzle retaining cap to the torch, followed by the shield and shield cap.
4. Gently tighten the entire assembly together, taking care not to over-tighten.
First fit your nozzle and swirl ring together (photo, top) then install this new combined subassembly (photo, bottom).
If you experience any of the following issues, misaligned consumables are a possible culprit and you should probably start by reassembling your consumable stack-up.
• Torch will not fire at all • Pilot arc will ignite and then quickly extinguish • Retaining cap will not screw on all the way • Swirl ring is cracked, crushed, or melted • Poor cut quality
Last year we did a Tech Tip in Hypertherm’s SHAPING eMagazine on the importance of using a consumable tool when removing consumables in your XPR, HPRXD, HPR and MAXPRO plasma cutting systems. This tool is so critical, we include one with every single system that leaves our facility. In addition to removing consumables, the tool is also used to install the electrode on the above systems, including our XPR plasma systems.
Although the new QuickLock electrode used on those systems is quick and easy to install (and feels like it should be tool-less), you still need the consumable tightening tool to ensure that electrode is secure. When an XPR electrode is tightened by hand, it is too loose and can’t make proper electrical contact. An arcing current will damage your consumables and maybe even your torch body, the receptacle, and/or torch connect console.
You need to use the hexagonal-shaped socket in the middle of this tool to completely tighten the electrode. This center hollow fits perfectly over the electrode and it is used like a wrench, to tighten and properly seat the electrode in place. Please refer to this video and article for more information on consumable installation and removal using this tool:
Video: Hypertherm how to: Hypertherm Technical Service Engineer Bob Chorney demonstrates proper use of our consumable removal tool.
Article: Don’t get dinged: There is a right way to use the consumable removal tool that comes with your XPR, HPRXD, HPR and MAXPRO power supplies.
If you have misplaced your XPR tightening tool, you can order a new one from Plasma Systems, Inc. Ask for Hypertherm part number: 104119.
We had the opportunity to visit Houstex this year and had a great time looking at all the new technology out there. Below are just a few pictures we took of some good looking booths and fine people at the event.
The new year is coming to a great start. We received our new brochures and our sales team has started to promote with them. Inside our new brochure you will find information regarding the technology which powers our system and puts us a cut above the rest. Feel free to visit and download the brochure via our website http://www.plasmasystemsinc.com/reference-library.html
January has come and gone and we are moving into February excited about the year still ahead. As a company, our aim is to keep innovating and growing our capabilities. InSight remains one of the most impressive controllers in the industry exceeding both ours and customer expectations. We remain open to industry feedback and would love to have you and your team visit us for a demonstration. If you're curios about our cut quality and beveling capabilities, don't hesitate to give us a call and drop by.
Plasma Systems, Inc.
Joseph Steinhauer / Sales Engineer
Our January Open House
We are happy to say our first open house of the year was a complete success! Plasma Systems Inc. would like to thank everyone who made the time to stop by and visit with us. If you were not able to make it to the open house, we would love to schedule a private demo for you and your team. For those who have already rescheduled, we look forward to seeing you soon!